Aucune information affichée dans VMM

[PiwiLAbruti]

Bonjour à tous !

Il s'agit d'un problème faisant déjà l'objet d'un ticket auprès du support Synology.

Depuis aujourd'hui, VMM n'affichait aucune information dans DSM (ressources, VM, réseau, stockage, licences, ...).

Après avoir constaté que les logs (/var/log/messages) contenaient beaucoup de messages "synocccd: synocccd.cpp:4953 Dashboard is not ready" mais rien de plus, j'ai désinstallé/réinstallé le paquet VMM.

Au démarrage de VMM, j'ai systématiquement le message "Échec de la création du cluster" au moment de la validation sur la page de stockage.

Les logs indiquent que le système n'arrive pas à récupérer l'ID de l'hôte local : "Failed to get localhost id", et un problème avec etcd :

Révélation

2021-11-08T13:04:55+01:00 - synoscgi_SYNO.Virtualization.Setting.General_1_get[20922]: Setting/General.cpp:38 Failed to get Setting/object
2021-11-08T13:05:07+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create_SYNO.CCC.Cluster_1_create[21105]: ccc/host.cpp:2171 Start to create cluster
2021-11-08T13:05:07+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create_SYNO.CCC.Cluster_1_create[21105]: ccc/host.cpp:1799 Start check before host init or modify etcd ip
2021-11-08T13:05:07+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2181 Start to check port setting
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2189 OVS is running, skip register OVS
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2214 ARP ignore has been enabled, skip enabling
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2225 Cluster init start
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:3023 ccc/host.cpp:CCCLocalhostCleanup:1514: Start to pause all services
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synovncrelayd ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synohostcmdd ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synohostcommd ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synocccd ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-libvirtd ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-etcd_hyper ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-etcd ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synocccstated ...[1]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:964 Start update etcd auth: [0], restart service: [0]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2272 Retart services ...
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synocccstated ...[0]
2021-11-08T13:05:08+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-etcd ...[0]
2021-11-08T13:05:09+01:00 - synocccstated: synocccstated.cpp:101 start with empty data
2021-11-08T13:05:11+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_check_status[21186]: ccc/service.cpp:1088 etcd state changed to preparing
2021-11-08T13:05:15+01:00 - synoccctool: core/dbutils.cpp:77[21233] Failed to get localhost id
2021-11-08T13:05:15+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:05:22+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_check_status[21279]: ccc/service.cpp:1102 etcd still in preparing
2021-11-08T13:05:22+01:00 - synoccctool: core/dbutils.cpp:77[21296] Failed to get localhost id
2021-11-08T13:05:22+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:05:29+01:00 - synoccctool: core/dbutils.cpp:77[21362] Failed to get localhost id
2021-11-08T13:05:29+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:05:32+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_check_status[21389]: ccc/service.cpp:1102 etcd still in preparing
2021-11-08T13:05:36+01:00 - synoccctool: core/dbutils.cpp:77[21429] Failed to get localhost id
2021-11-08T13:05:36+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:05:43+01:00 - synoccctool: core/dbutils.cpp:77[21496] Failed to get localhost id
2021-11-08T13:05:43+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:05:43+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_check_status[21497]: ccc/service.cpp:1102 etcd still in preparing
2021-11-08T13:05:50+01:00 - synoccctool: core/dbutils.cpp:77[21561] Failed to get localhost id
2021-11-08T13:05:50+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:05:55+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_check_status[21586]: ccc/service.cpp:1107 etcd preparing timeout, or, real error.
2021-11-08T13:05:58+01:00 - synoccctool: core/dbutils.cpp:77[21635] Failed to get localhost id
2021-11-08T13:05:58+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32

[...]

2021-11-08T13:08:05+01:00 - synoccctool: core/dbutils.cpp:77[22808] Failed to get localhost id
2021-11-08T13:08:05+01:00 - synoccctool: ccc/repo.cpp:500 Failed to Get host/__error_syno_etcd_path__/repositories, ret = 32
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2277 Failed to start etcd
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:2392 Rollback create cluster
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:3023 ccc/host.cpp:CCCDBClusterCreate:2401: Start to pause all services
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synovncrelayd ...[1]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synohostcmdd ...[1]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synohostcommd ...[1]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synocccd ...[1]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-libvirtd ...[1]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-etcd_hyper ...[1]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-etcd ...[1]
2021-11-08T13:08:10+01:00 - [ 4608.621274] init: pkg-etcd main process (21161) killed by TERM signal
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/service.cpp:259 service pkg-synocccstated ...[1]
2021-11-08T13:08:10+01:00 - [ 4608.772084] init: pkg-synocccstated main process (21151) killed by TERM signal
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: ccc/host.cpp:1888 OVS is not enabled by virtualization, skip unregister
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: Cluster/cluster.cpp:309 Failed to create cluster, [401]
2021-11-08T13:08:10+01:00 - synoscgi_SYNO.Virtualization.Cluster_1_create[21105]: Cluster/Cluster.cpp:63 Bad response [{"error":{"code":401},"httpd_restart":false,"success":false}]/ request [{"api":"SYNO.CCC.Cluster","method":"create","version":1,"volume_paths":["/volume1"]}]

Si certains d'entre vous ont déjà été confrontés à ce problème, ça m'intéresse.

Je vous ferai part des réponses du support Synology si ça ne se conclut pas par "On a résolu le souci à distance" sans plus d'explication.

[PiwiLAbruti]

Bon bah comme prévu, Synology a débloqué le problème.

J'ai juste eu à définir le volume de stockage et le réseau virtuel. Les VM ont été importées avec succès et ont bien démarré.

J'ai quand même demandé à avoir les détails sur la résolution de ce problème.